Operations & Process Manager

Job Description:

Operations & Process Managers play a pivotal role in optimizing and standardizing operations. They are the architects of efficient systems, overseeing performance, and identifying areas for improvement, ensuring the organization operates like a well-oiled machine. They usually report to the COO or Operations Director.

Skills Required:

1. Process Optimization: Profound knowledge of business processes and a penchant for streamlining them.
2. Analytical Skills: The ability to scrutinize operations and identify inefficiencies.
3. Project Management: Competence in orchestrating process improvement projects.
4. Leadership: Managing teams effectively to achieve process objectives.
5. Communication: Clear and effective communication with team members and stakeholders.

Education and Certification Needed:

An MBA or a Master’s degree in Business, Operations Management, or a related field is often required. Certifications in Lean Six Sigma or Project Management can be advantageous.

Starting Salary

In Europe, the starting fixed salary for an Ops & Process Manager typically ranges from €50,000 to €65,000 per year.

Possible Evolutions

Ops & Process Managers can progress to positions like Operations Directors / COO, where they oversee larger teams and take on a more strategic role. Alternatively, they might explore opportunities in business consulting or other executive positions, such as Chief of staff or CEO.

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